SGI Solutions
WhatsApp Ordering · Restaurants & Takeaways

Take pickup and delivery orders
on WhatsApp.

Customers order from your menu in a chat they already use. You get a clean order list instead of phone calls and scrolling messages. They get instant confirmations.

Try the live demo ↓ Book a free demo call
🛍 Pickup🛵 Delivery🕒 Orders while you're busy🔑 Built in your own accounts

Orders shouldn't depend on someone picking up the phone

Busy kitchens miss orders. This puts the whole order into one tidy ticket.

📞

No more missed calls

When the kitchen is flat out, nobody can answer the phone. On WhatsApp, customers order in their own time and nothing gets lost.

🧾

No more messy chats

No more "2 of the usual, no onions" scattered across messages. Every order arrives as one complete ticket: items, name, pickup or delivery, total.

💷

No per-order commission from us

It's a one-off build in your own accounts. We don't take a cut of your orders, and you keep your customer list.

Try it. Order a curry on WhatsApp

Play the customer in the phone, then use the owner's side to move the order along. Everything here is a demo with a fictional restaurant.

🍳 What the owner sees

Example order view. Your orders land here the moment a customer confirms.

No orders yet.
Place one in the phone and it will appear here.

The demo plays by itself the first time you scroll here. Press "Start over" to try it yourself: tap the green suggestion above the keyboard to start, pick Pickup or Delivery, add items, then press the owner's buttons to send status updates to the customer.

How it works

Simple for your customers, simple for your team.

Customer messages you

From your Google listing, social pages, a QR code on the menu or a link. One tap opens WhatsApp.

They pick and order

Pickup or delivery, items from your menu, their name and address. Your rules apply: delivery area, minimum order, fees and opening hours.

You get a tidy ticket

The full order arrives in your order list. Accept it, mark it preparing, ready or out for delivery.

They're kept in the loop

Confirmation straight away, then updates as the order moves. Fewer "where's my food?" calls.

Pickup or delivery. Both covered

🛍

Pickup

  • Customer chooses ASAP or a collection time
  • Name on the order, nothing else to type
  • "Ready for collection" message when you tap Ready
🛵

Delivery

  • Address and postcode taken in the chat
  • Delivery fee and minimum order shown before they confirm
  • "On its way" message when the driver leaves

Simple, one-off pricing

WhatsApp Ordering
From £1,500 one-off
  • Customers order from your menu on WhatsApp
  • Pickup and delivery handled in the same chat
  • A tidy order list for your team
  • Automatic confirmations and status updates to customers
  • Common questions answered 24/7 (opening hours, allergens, delivery area)
  • Built in your own accounts. You own it, and you can remove our access any time

"From" price. After we understand your menu and how you run orders, we send a customised quote. Deposit before we build, balance on handover. WhatsApp, voice and AI usage fees are billed separately, only for actual use.

Get My Custom Quote Book a Demo Call

Questions restaurants ask

Do my customers need to download anything?

No. If they have WhatsApp, they're ready. They tap your link or scan your QR code and start ordering.

Do you take commission on orders?

No. It's a one-off build, so there's no per-order cut from us. WhatsApp charges for business messages are billed separately, only for what you actually use.

Who owns the system?

You do. We configure it inside your own accounts, so your data never sits on our servers and you can remove our access whenever you like.

Can it follow my delivery area, minimum order and opening hours?

Yes. We set it up around your rules. Outside opening hours, customers get a polite message instead of silence.

How do customers pay?

Tell us how you take payment today (cash, card on collection or delivery, or online) and we'll confirm the options in your quote.

What if we need changes later?

Menu changes, new prices and tweaks are covered by our optional Monthly Support, from £100 a month.

Ready to stop missing orders?

Book a free 15-minute demo call. We'll show you how it would look with your menu.

Book a Free Demo Call