A Voice Receptionist and a WhatsApp Assistant working together. Callers get answered, customers get a WhatsApp follow-up, and every contact lands on one lead in one shared tracker, with the full story.
They ring, then message. Or message, then ring. If your systems don't talk to each other, they have to start again every time.
Phone enquiries in your head, WhatsApp in your phone, notes on paper. It's easy for a lead to fall between them.
"I rang earlier about my boiler." Nothing is more frustrating than explaining it all again. Here, the assistant already has the call details.
A customer who calls and then messages is one lead with one timeline, so you always see the whole conversation.
A customer calls and the assistant answers and books a visit. Then she messages on WhatsApp, and the assistant already knows who she is. This is a demo with a fictional boiler company.
Example owner view. Calls and WhatsApp chats feed the same lead.
The demo plays by itself the first time you scroll here. Press "Start over" to play the customer yourself: tap the green suggestion above the keyboard for each thing she says.
Two assistants, one set of customer details.
Services, areas, hours, prices and what you need to know before a job. One set of answers for both channels.
Your phone number and your WhatsApp Business account, both in your own accounts and both feeding one lead tracker.
Calls are answered and booked. WhatsApp follows up and answers questions, with the details from the call already to hand.
Every call and chat adds to the same lead. You step in only when a customer needs a person.
Prefer to start with one? Voice Receptionist and WhatsApp Assistant are each from £1,500. Want a full enquiry process with forms, calendar booking and daily summaries? See AI Front Desk, from £2,000.
"From" price. After we understand your business, we send a customised quote. Deposit before we build, balance on handover. WhatsApp, voice and AI usage fees are billed separately, only for actual use.
They're the same two assistants, set up to share one lead tracker. A customer who calls and then messages is one lead with one history, rather than two separate contacts in two systems.
We agree how follow-ups reach customers who don't use WhatsApp when we set it up, and confirm it in your quote.
If a caller asks, the voice assistant says it's an AI assistant. The WhatsApp assistant introduces itself as your business's assistant.
It doesn't guess. It takes a message and flags it for you, and unusual or high-value requests are passed to you. We agree the rules with you when we set it up.
In your own account, so you own your data. We'll tell you exactly which tool in your quote.
Voice, WhatsApp and AI usage fees are billed separately, only for the calls and messages actually handled. We'll explain what to expect when we quote.
New services, prices and wording are covered by our optional Monthly Support, from £100 a month.
Book a free 15-minute demo call. We'll show you how calls and WhatsApp would work together for your business.
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