SGI Solutions
WhatsApp Assistant · Any Business

Answer every customer on WhatsApp,
day or night.

An assistant that answers common questions instantly, captures every lead's details and hands over to you when it matters. You stop answering the same questions and stop losing enquiries that arrive out of hours.

Try the live demo ↓ Book a free demo call
💬 Answers 24/7🧲 Captures every lead🤝 Hands over to you🔑 Built in your own accounts

Your customers ask the same questions all day

"How much is it?" "Do you cover my area?" "Are you open?" Every one of them is a customer who may go elsewhere if nobody replies.

⏱

Instant replies

Customers message when it suits them, often outside opening hours. They get a useful answer in seconds, not tomorrow morning.

🧲

No lost enquiries

The assistant takes the customer's name, location and what they need, so you start every follow-up with the details instead of chasing them.

🤝

You stay in control

When a question needs a person, it passes the chat to you with a summary instead of guessing. Pricing exceptions, complaints and custom jobs stay with you.

See it handle a real enquiry

Watch the assistant answer questions, capture a lead and hand over to the owner. Everything here is a demo with a fictional cleaning company.

🧑‍💼 What the owner sees

Example owner view. The assistant does the repetitive work, and you only step in when needed.

0questions answered by the assistant
0leads captured
0chats handed to you
Lead list
Captured leads appear here with all their details.
Needs you
Nothing needs you right now.

The demo plays by itself the first time you scroll here. Press "Start over" to try it yourself: tap the green suggestion above the keyboard, ask questions with the buttons, then ask for a quote. After that, ask something the assistant can't answer and press "Take over the chat" on the owner side.

How it works

Set up once around your business, then it runs.

You tell us about your business

Services, prices, areas, opening hours and the questions customers ask most. We write the answers with you.

We build it in your accounts

The assistant is set up in your own WhatsApp Business account, with your name and your tone of voice.

It answers and collects details

It replies instantly, and when a customer wants a quote or a visit it collects what you need to follow up.

It hands over to you

When a customer needs a person, you're alerted with a short summary and take over the same chat.

What your assistant does

💬

Answers common questions

  • Prices and "from" rates
  • Areas you cover
  • Opening hours and location
  • Services and what's included
🧲

Captures leads

  • Name and contact details
  • What they need and where
  • When suits them
  • Sent to you, ready to follow up
🤝

Hands over to you

  • Complaints and special requests
  • Anything it doesn't have an answer for
  • You get a summary, so customers don't repeat themselves

Simple, one-off pricing

WhatsApp Assistant
From £1,500 one-off
  • Assistant set up around your services, prices and FAQs
  • Instant answers to common questions, 24/7
  • Lead details captured and sent to you
  • Handover to you when a customer needs a person
  • Built in your own accounts. You own it, and you can remove our access any time

"From" price. After we understand your business and the questions you get asked, we send a customised quote. Deposit before we build, balance on handover. WhatsApp, voice and AI usage fees are billed separately, only for actual use.

Get My Custom Quote Book a Demo Call

Questions businesses ask

Will it make things up?

It answers from the information we set up with you. If it doesn't know the answer, or the customer needs a person, it hands over to you instead of guessing.

Will customers know it's an assistant?

Yes. We set it up to introduce itself as your business's assistant, in your tone of voice, and it passes the chat to you when a person is needed.

Can it take bookings or orders too?

The WhatsApp Assistant answers questions and captures leads. If you want customers to book appointments or place orders in the chat, see WhatsApp Booking or WhatsApp Ordering.

Do my customers need to download anything?

No. If they have WhatsApp, they're ready. They tap your link or scan your QR code and start chatting.

Who owns the system?

You do. We configure it inside your own accounts, so your data never sits on our servers and you can remove our access whenever you like.

What if our prices or services change?

Updates to the assistant's answers are covered by our optional Monthly Support, from £100 a month.

Ready to stop missing enquiries?

Book a free 15-minute demo call. We'll show you how the assistant would answer your customers' real questions.

Book a Free Demo Call